PRIVACY POLICY

Last Updated: 01 January 2026

This Privacy Policy describes how Makroy.com and its affiliates (“Makroy”, “we”, “us” or “our”) collect, use, store, and disclose information in connection with the products and services offered through the Makroy.com website and any mobile applications operated by Makroy.

Makroy may update this Privacy Policy from time to time. Where required by applicable data protection laws, we will seek your consent for material changes. Any updates will be posted on this page and will become effective immediately upon posting.

We value your trust and are committed to protecting your personal information. By accessing or using Makroy.com, you agree to the collection and use of information in accordance with this Privacy Policy. If you have any questions or concerns, please contact us using the details provided below.

COLLECTION OF INFORMATION

The personal information we may collect about you falls into the following categories:

Information You Provide to Makroy

If you create an account, place an order, or interact with our services, we may collect the following information:

• Contact information such as your name, address, phone number, and email address;

• Account login credentials, including username and password;

• Order and transaction details, including products purchased, prices, payment method, and delivery information;

• Payment information, such as credit/debit card details, bank account information, or other payment credentials when you make a purchase (processed securely through authorized payment service providers);

• Information you provide when contacting customer support, submitting reviews, participating in promotions, or responding to surveys;

• Any information you submit for publication on Makroy.com (such as product reviews), which may be publicly visible.

Information We Automatically Collect

When you visit or use Makroy.com, we may automatically collect certain information from your device, including:

• IP address;

• Device type and unique device identifiers;

• Browser type and version;

• Operating system;

• Broad geographic location (country or city level);

• Browsing behavior, pages viewed, session duration, and interaction with our platform.

We may collect this information using cookies and similar tracking technologies to improve our services and enhance your user experience.

Information from Third Parties

We may receive information about you from third-party service providers, such as:

• Payment processors;

• Delivery and logistics partners;

• Marketing and analytics providers;

• Fraud prevention and risk assessment services.

USE OF PERSONAL INFORMATION

We collect and use your personal information for the following purposes:

• Creating and managing user accounts;

• Processing orders, payments, refunds, and deliveries;

• Providing customer support and responding to inquiries;

• Facilitating communication related to orders, promotions, and service updates;

• Improving our platform, products, and services;

• Personalizing your shopping experience and displaying relevant products;

• Sending marketing communications, promotions, and offers (you may opt out at any time);

• Preventing fraud, abuse, and unauthorized access;

• Complying with legal obligations and enforcing our terms and policies.

We may also use your information for other purposes permitted under applicable laws.

DISCLOSURE OF YOUR INFORMATION

We share your personal information only as described below and with parties that implement appropriate data protection measures:

We may disclose your information to:

• Service providers and business partners who assist us in operating Makroy.com, such as:

  • Payment processing providers;

  • Shipping, delivery, and logistics partners;

  • Cloud hosting and data storage providers;

  • Customer support service providers;

  • Marketing and analytics platforms;

• Government authorities, regulators, law enforcement agencies, or courts, when required by law or to protect our legal rights;

• A buyer or successor entity in the event of a merger, acquisition, or sale of assets;

• Other parties with your consent.

We may also share aggregated or anonymized information that does not identify you personally.

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

HOW WE STORE AND TRANSFER YOUR INFORMATION

Your information may be stored and processed on servers located inside or outside your country of residence. By using Makroy.com, you consent to the transfer, storage, and processing of your information in such locations, subject to applicable data protection laws.

SECURITY MEASURES

We implement commercially reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for any activities conducted through your account.

YOUR RIGHTS AND CHOICES

You may:

• Access, update, or correct your account information through your account settings;

• Opt out of marketing communications by using the unsubscribe link in our emails or adjusting your account preferences;

• Request deletion of your personal information, subject to legal and contractual obligations.

To exercise your rights, please contact us using the details below. Please note that deleting your information may limit your access to certain services.

COOKIES AND TRACKING TECHNOLOGIES

Makroy.com uses cookies and similar technologies to enhance functionality and improve user experience. You can manage or disable cookies through your browser settings; however, disabling cookies may affect the functionality of the platform.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Your continued use of Makroy.com after any changes are posted constitutes your acceptance of the updated Privacy Policy.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: info@makroy.com